Glimpse Terms of Service

You must be at least 18 years old and legally capable of entering into a binding agreement to use Glimpse.

The Service is currently intended for users located in the United States.

If Glimpse later permits use by individuals under 18, additional parental or guardian consent requirements and terms may apply.

Glimpse is designed to help users organize and better understand health and wellness information.

Depending on the features available to you, Glimpse may allow you to:

• manually record glucose readings;
• record meals, food information, notes, and related information;
• track health and wellness trends over time;
• view charts, summaries, averages, patterns, and reports;
• create reminders to record information;
• export or share reports;
• import information from compatible devices, applications, continuous glucose monitors, or other third-party services;
• receive educational information or automated insights regarding patterns in information recorded in the Service; and
• use other health and wellness functionality that we may introduce in the future.

Features may change over time and may not be available to every user.

3.1 Glimpse Does Not Provide Medical Care

Glimpse is intended to provide health and wellness information and organizational tools.

Glimpse does not provide medical advice, diagnosis, treatment, prescriptions, clinical monitoring, or other professional healthcare services.

Neither Glimpse nor any information, report, notification, analysis, recommendation, automated output, artificial intelligence output, or other content available through the Service creates a physician-patient or other healthcare professional relationship.

3.2 Do Not Make Treatment Decisions Based Solely on Glimpse

You should never use Glimpse as the sole basis for making decisions concerning:

• insulin dosage;
• medication dosage;
• starting or stopping a medication;
• changing a prescribed treatment plan;
• treatment for hypoglycemia or hyperglycemia;
• whether you require emergency care;
• diagnosis of diabetes or another health condition; or
• any other medical treatment or clinical decision.

Always consult an appropriately licensed healthcare professional regarding medical questions or decisions.

If instructions from your healthcare professional conflict with information displayed by Glimpse, follow the instructions of your healthcare professional.

3.3 Glimpse Does Not Measure Blood Glucose

Unless Glimpse expressly introduces an authorized feature that states otherwise, Glimpse itself does not measure blood glucose.

Glucose values displayed by Glimpse may originate from:

• information you manually enter;
• a glucose meter;
• a continuous glucose monitor ("CGM");
• another health application;
• a device platform; or
• another third-party source.

You are responsible for confirming important glucose readings using an appropriate glucose monitoring device and following the instructions provided by your healthcare professional and the manufacturer of your glucose monitoring device.

3.4 Not a Replacement for Approved Medical Devices

Glimpse should not be used as a replacement for a blood glucose meter, CGM, insulin pump, medication management system, medical alert system, remote patient monitoring system, or any other device or service prescribed or recommended by a healthcare professional.

Unless expressly identified otherwise, Glimpse is not designed for hospital use, clinical decision-making, real-time patient monitoring, or use by healthcare professionals as the sole basis for treatment.

GLIMPSE IS NOT AN EMERGENCY MEDICAL SERVICE OR REAL-TIME MONITORING SERVICE.

Glimpse does not continuously monitor your health, glucose levels, symptoms, device information, or account.

We do not guarantee that Glimpse will identify, detect, alert you to, or notify another person about dangerously high or low glucose values or any other health condition.

If you believe you are experiencing a medical emergency, severe hypoglycemia, severe hyperglycemia, loss of consciousness, difficulty breathing, confusion, or another potentially serious condition, call 911 or seek appropriate emergency medical care immediately.

Do not delay obtaining medical assistance while waiting for information, alerts, notifications, or other functionality from Glimpse.

Glimpse may process information that you enter or that is received from third-party sources.

You acknowledge that such information may be inaccurate, incomplete, delayed, duplicated, improperly synchronized, or incorrectly entered.

Food and nutritional information may also contain estimates and may differ based on serving size, recipe, preparation method, manufacturer information, restaurant preparation, databases, or other factors.

Charts, averages, trends, reports, time-in-range calculations, summaries, correlations, or other calculations are dependent upon the accuracy and completeness of the underlying information.

You should independently verify information when accuracy is important to your health or treatment.

Glimpse does not guarantee the accuracy, completeness, timeliness, or clinical significance of information displayed through the Service.

Certain Glimpse features may use artificial intelligence, machine learning, algorithms, statistical analysis, or other automated technologies ("Automated Features") to identify trends, generate summaries, answer questions, or provide health and wellness insights.

Automated Features may occasionally generate information that is incorrect, incomplete, misleading, outdated, or inappropriate for your individual circumstances.

Automated outputs:

• are provided for informational and educational purposes;
• are not medical diagnoses;
• are not prescriptions;
• are not treatment plans;
• have not necessarily been reviewed by a physician or other healthcare professional; and
• should not be relied upon to determine medication or insulin dosage.

For example, Glimpse may identify an association between certain meals and recorded glucose readings. Such an association does not establish medical causation and should not be considered a clinical conclusion.

Never disregard professional medical advice or delay seeking medical care because of information generated by an Automated Feature.

Glimpse may allow you to export, download, or share information or reports with healthcare professionals, family members, caregivers, or others.

You control whom you choose to share information with.

A report generated by Glimpse is intended to assist in communication and organization of information. It is not a medical record created by a healthcare provider and should not be considered a substitute for clinical testing, diagnosis, or evaluation.

Glimpse does not guarantee that a healthcare professional will review information that you share through or from the Service.

Certain features require you to create an account.

You agree to:

• provide accurate account information;
• maintain and update your information when necessary;
• maintain the confidentiality of your password and login credentials;
• use reasonable measures to protect your account and device; and
• promptly notify us if you suspect unauthorized access to your account.

You are responsible for activity occurring through your account except to the extent caused by circumstances for which applicable law makes Glimpse responsible.

You may not impersonate another person or create an account using information you do not have authority to use.

Information that you provide to Glimpse may include sensitive health-related information such as glucose readings, meals, medications, health goals, notes, symptoms, health metrics, device information, and other information you choose to provide ("User Data").

As between you and Glimpse, you retain your rights in your User Data.

You grant Glimpse a limited license to host, store, reproduce, process, transmit, display, analyze, and otherwise use your User Data only as reasonably necessary to:

• provide the Service;
• provide features requested by you;
• maintain and secure the Service;
• troubleshoot and improve functionality;
• comply with applicable law; and
• perform other activities described in our Privacy Policy.

This license ends when your User Data is deleted from our systems, subject to reasonable backup, legal, security, fraud-prevention, and record-retention requirements.

AI Training

Glimpse will not use identifiable health information to train general-purpose artificial intelligence models unless we clearly disclose that use and obtain any consent required by applicable law.

We may use aggregated or de-identified information for analytics, research, security, product improvement, and development where permitted by applicable law and our Privacy Policy.

Your privacy is particularly important because Glimpse may process sensitive health information.

Our collection, use, disclosure, retention, and protection of personal information is described in our Privacy Policy and, where applicable, our Consumer Health Data Privacy Policy.

These policies are incorporated into these Terms by reference.

Depending on your location and the nature of the Service, you may have legal rights relating to health or personal information, including rights to access, correct, delete, obtain a copy of, or withdraw consent relating to certain information.

Instructions for exercising applicable privacy rights are provided in our Privacy Policy or Consumer Health Data Privacy Policy.

Glimpse does not sell identifiable health information or use identifiable health information for targeted advertising except if expressly disclosed and permitted by applicable law with any consent or authorization required by law.

The Health Insurance Portability and Accountability Act of 1996 ("HIPAA") applies only to certain healthcare providers, health plans, healthcare clearinghouses, and their business associates.

Your use of Glimpse as an independent consumer application does not, by itself, mean that Glimpse is subject to HIPAA.

If Glimpse enters into an arrangement under which it acts as a business associate of a HIPAA-covered entity, information covered by that arrangement will be handled according to the applicable Business Associate Agreement and applicable law.

Our Privacy Policy provides additional information regarding how we protect personal and health-related information regardless of whether HIPAA applies.

Glimpse may allow you to connect third-party products or services, including glucose monitoring systems, CGMs, wearable devices, Apple Health, Health Connect, healthcare systems, food databases, or other platforms.

Your use of a third-party product or service is governed by that provider's own terms and privacy practices.

Glimpse does not control and is not responsible for:

• the accuracy of third-party information;
• delays or failures in synchronization;
• availability of third-party systems;
• changes made by a third-party provider;
• security or privacy practices of third parties; or
• malfunction of a third-party device.

A value shown in a third-party medical device or its official application may differ from a value displayed in Glimpse due to synchronization delays, processing, connectivity, or other factors.

When making a health or treatment decision, you should rely on the appropriate medical device and instructions from your healthcare professional rather than assuming Glimpse contains the most current information.

Glimpse may allow you to configure notifications or reminders regarding glucose logging, meals, medications, reports, activities, or other matters.

Reminders are provided as a convenience only.

Delivery is not guaranteed. Notifications can fail or be delayed because of device settings, network availability, operating system restrictions, battery settings, technical problems, third-party services, or other circumstances.

Do not rely on Glimpse as your only method for remembering medication, insulin, medical appointments, glucose checks, or other time-sensitive health activities.

Some Glimpse features may be offered for free while others may require payment or subscription.

Before purchasing a subscription, you will be provided with information regarding applicable pricing, subscription period, renewal terms, and available trial period, if any.

If you purchase Glimpse through the Apple App Store, Google Play Store, or another third-party marketplace, payments, subscription management, renewals, and refunds may also be governed by that platform's terms.

Unless otherwise disclosed at purchase, automatically renewing subscriptions continue for successive subscription periods until canceled.

You are responsible for canceling a subscription through the platform through which you purchased it before the applicable renewal deadline.

Nothing in these Terms limits refund or cancellation rights available under applicable law.

You agree not to:

• use the Service for unlawful purposes;
• access another person's account without authorization;
• submit information that you do not have the right to submit;
• attempt to gain unauthorized access to our systems;
• interfere with or disrupt the Service;
• introduce malicious software, viruses, or harmful code;
• scrape or systematically extract Service content except where permitted by law;
• reverse engineer or attempt to derive source code except where such restriction is prohibited by law;
• misuse Glimpse to provide unlicensed medical services;
• represent Glimpse-generated information as a diagnosis or professional medical opinion;
• use the Service in a way that threatens the safety or privacy of another person; or
• circumvent security, usage, subscription, or access controls.

We may investigate suspected violations and take appropriate action, including suspension or termination.

The Service, including its software, design, interfaces, trademarks, logos, graphics, text, algorithms, reports, and other content created by Glimpse, is owned by or licensed to the Company and is protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use Glimpse for your personal, non-commercial use.

This license does not transfer ownership of Glimpse or any Company intellectual property to you.

If you submit ideas, suggestions, feature requests, or other feedback regarding Glimpse, you grant us permission to use that feedback without restriction or compensation to you.

This provision does not give us ownership of your personal health information or other User Data.

We continually develop Glimpse and may add, modify, suspend, or discontinue features.

We do not guarantee that the Service or any specific feature will always be available, uninterrupted, secure, or error-free.

Maintenance, internet connectivity, third-party services, technical failures, security events, or circumstances outside our control may affect availability.

Where reasonably practicable, we will endeavor to provide notice before discontinuing a material feature that significantly affects users.

We may make certain features available as beta, preview, experimental, or early-access functionality.

Such features may contain errors, change substantially, or be discontinued.

You should exercise additional caution when using experimental features involving health-related information and should not rely on such features for clinical or treatment decisions.

You may discontinue using Glimpse at any time.

Where available, you may request deletion of your account and associated personal information through the Application or by contacting us as described in our Privacy Policy.

We may suspend or terminate your access if:

• you materially violate these Terms;
• your use creates a security or safety risk;
• we are required to do so by law; or
• we discontinue the Service.

Account deletion and data deletion are subject to our Privacy Policy and applicable legal retention requirements.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

GLIMPSE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY.

WITHOUT LIMITING THE ABOVE, GLIMPSE DOES NOT WARRANT THAT:

• HEALTH INFORMATION OR INSIGHTS WILL BE ACCURATE OR COMPLETE;
• THE SERVICE WILL IDENTIFY ANY MEDICAL CONDITION;
• THE SERVICE WILL DETECT DANGEROUS GLUCOSE LEVELS;
• INFORMATION FROM A DEVICE WILL SYNCHRONIZE CORRECTLY OR IMMEDIATELY;
• REMINDERS OR ALERTS WILL ALWAYS BE DELIVERED;
• AUTOMATED OR AI-GENERATED OUTPUT WILL BE CORRECT;
• THE SERVICE WILL BE AVAILABLE WITHOUT INTERRUPTION; OR
• USE OF THE SERVICE WILL PRODUCE ANY PARTICULAR HEALTH OUTCOME.

Some jurisdictions do not permit certain warranty exclusions. In those jurisdictions, these exclusions apply only to the maximum extent permitted by law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GLIMPSE, THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF DATA, PROFITS, BUSINESS, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF GLIMPSE FOR CLAIMS ARISING FROM OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU PAID TO GLIMPSE DURING THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(B) US $100.

These limitations do not apply to liability that cannot legally be limited or excluded, including where applicable liability arising from fraud, willful misconduct, gross negligence, or other liability that applicable law prohibits us from limiting.

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its affiliates, officers, employees, and agents from claims, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the Service, violation of these Terms, or violation of another person's rights.

This section does not require you to indemnify Glimpse for conduct for which Glimpse is legally responsible.

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles, except to the extent federal law applies or applicable consumer-protection law requires otherwise.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Before initiating formal proceedings, you and Glimpse agree to attempt in good faith to resolve a dispute informally.

A party initiating a dispute must provide written notice describing the dispute and requested resolution. The parties will have at least thirty (30) days to attempt to resolve the matter.

Except for disputes eligible for small claims court or claims for which arbitration cannot lawfully be required, unresolved disputes arising from these Terms or the Service will be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its applicable Consumer Arbitration Rules.

No Class Actions

To the extent permitted by law, you and Glimpse agree that disputes will be resolved individually and not as part of a class, consolidated, collective, or representative action.

Small Claims Court

Either party may bring an individual claim in an eligible small claims court instead of arbitration.

Arbitration Opt-Out

You may opt out of this arbitration agreement by sending written notice to [LEGAL EMAIL ADDRESS] within thirty (30) days after first accepting these Terms.

Your notice must include your name, email address associated with your Glimpse account, and a clear statement that you are opting out of the arbitration provision.

Opting out of arbitration will not affect your ability to use Glimpse.

Nothing in this section limits rights that cannot be waived under applicable law.

If you download Glimpse through the Apple App Store or Google Play, you acknowledge that these Terms are between you and Glimpse, not Apple or Google, except to the extent the applicable platform's terms provide otherwise.

Apple, Google, and other distribution platforms may be third-party beneficiaries of provisions applicable to their respective platforms and may enforce those provisions where permitted under their terms.

Your use of the Application must comply with applicable marketplace terms.

We may update these Terms periodically to reflect:

• changes to Glimpse;
• new features or technologies;
• changes in law;
• security or regulatory requirements; or
• changes to our business practices.

If we make material changes, we will provide reasonable notice as required by applicable law.

Where required, we may ask you to affirmatively accept updated Terms before continuing to use the Service.

The "Last Updated" date at the beginning of these Terms identifies when they were most recently revised.

If a court or arbitrator determines that a provision of these Terms is unlawful or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in effect, unless applicable law requires otherwise.

A failure by Glimpse to enforce a provision of these Terms does not waive our right to enforce that provision later.

You may not transfer your rights or obligations under these Terms without our consent.

We may transfer these Terms as part of a merger, acquisition, corporate reorganization, sale of assets, or similar transaction, subject to applicable privacy and consumer protection laws.

These Terms, together with the Privacy Policy, applicable Consumer Health Data Privacy Policy, subscription terms, and other policies expressly incorporated by reference, constitute the agreement between you and Glimpse regarding the Service.

Questions regarding these Terms may be submitted to:

Novyte Labs Inc
Doing business as Glimpse

Email: support@glimpse-health.com
Legal/Privacy: support@glimpse-health.com
Address: Novyte Labs Inc (Glimpse) 1600 N. Milwaukee Ave #1044 Vernon Hills, IL 60061 United States

For privacy requests or questions concerning personal or consumer health information, please use the contact methods described in the Glimpse Privacy Policy.